The Division of Student Success promotes student success from first contact through graduation, provides comprehensive student services, facilitates student learning and engagement by providing quality extra- and co-curricular programs, leadership, and developmental opportunities, and fosters an inclusive campus community aligned with the educational mission of Pueblo Community College.

Review of applications begins immediately and closes at 5pm (Mountain) on May 22, 2026.

The annual salary for this position is $50,000 and may be up to 5% higher depending on relevant experience, education, and certifications when compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee that an offer will be above this value.

Pueblo Community College is not able to provide sponsorship for applicants who do not currently have the legal right to work in the United States or require transfer of a visa.

An employee must be a resident of Colorado or reside in Colorado on the first day of employment.

An applicant may redact any information on an unofficial transcript that reveals years of attendance, date of graduation, or age.

PERA retirees are not eligible to fill this position except on an interim basis and only in accordance with PERA work provisions.

Essential Functions

• Receive and manage digital accessibility complaints submitted through the Digital Accessibility Grievance form across all PCC campuses.
• Route grievances to appropriate parties, track progress, and ensure timely resolution.
• Collect and analyze grievance data to support reporting and continuous improvement.
• Consult with faculty regarding accessibility compliance of third-party software (e.g., Cengage, Pearson, MindTap).
• Coordinate and produce alternate format textbooks and course materials (e.g., Braille, text-to-speech, electronic text) in alignment with ADA and Section 504 requirements.
• Ensure all alternate format requests are completed in a timely manner to support equitable access and legal compliance.
• Maintain accurate records of students receiving alternate format services for institutional and state reporting.
• Share service data with the Director to support program evaluation and planning.
• Provide on-demand instruction to students, faculty, and staff on assistive technology tools and software in classroom and lab settings.
• Assist students and the Testing Center with assistive technology, alternative format testing, and testing platforms.
• Support students access to accessible software and testing tools.
• Collaborate with the Accessibility Center team to prioritize and manage daily alternate media workflows.
• Work with eLearning to support accessibility initiatives.
• Create and manage a D2L shell for the Accessibility Center to support internal users.
• Host workshops for faculty, staff, and students on document conversion and accessibility practices.
• Supervise and train student employees assisting with alternate media production.
• Ensure consistency and quality in production processes.
• Communicate equipment and software issues to the Director and coordinate with IT for resolution.
• Assist students with disabilities by connecting them to campus and community resources (e.g., Learning Center, TRIO, Library, Career and Counseling Services, Division of Vocational Rehabilitation).
• Support equitable access to academic resources and services that promote student success and wellness.
  
• Additional Functions
  • Works independently with little supervision or as part of a team.
  • Communicates effectively with students, colleagues, and others.
  • Interacts professionally and respectfully with students, colleagues, and others.
  • Assesses individual and department work processes and recommends improvements.
  • Complies with State Fiscal Rules, State Board policies, System and College protocols, and departmental procedures.
  • Obtains and maintains proficiency with required systems and equipment.
  • Maintains confidentiality of student and employee information as required.
  • Completes all required compliance training within the established timeline.
  • Serves on committees and other groups as assigned.

Education

• Bachelor’s degree from a regionally accredited institution

Experience

• Two years of higher education experience.

Knowledge, Skills, Abilities

• Knowledge of laws, accreditation standards, and best practices pertaining to assisting students with disabilities and teaching assistive/adaptive technologies.
• Knowledge of pertinent federal and Colorado laws including FERPA, ADA, and the Rehabilitation Act of 1973.
• Proficiency with Microsoft Office; working knowledge of Ellucian Banner.
• Able to lift 15 pounds.
• Strong communication and interpersonal skills with diverse populations.
• Mobility around campus.