WHAT MAKES VOA SPECIAL

VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.

JOB SUMMARY

The Program Assistant assists in coordinating programmatic logistics, operations and reporting requirements for

the Southwest Safehouse, Durango Community Shelter and Home Again Partnership. Job duties include compiling

and reviewing data to meet internal and external reporting requirements; composing program-related documents

and narratives; preparing invoices for payment; organizing time schedules for meetings, travel, and other

operations. The Program Assistant will be expected to receive extensive training related to VOA requirements and

providing trauma informed care to survivors of domestic violence and those experiencing homelessness.

ESSENTIAL DUTIES

- Prepare and code invoices and process other operational and administrative paperwork.

- Maintain sped-down spreadsheet and assist with budget preparation.

- Compose written materials and maintain spreadsheets in support of on-going program operations and

logistics.

- Input data into ServicePoint. Coordinate reporting with database administrator in Denver.

- Review client files to ensure data compliance and report compliance issues during staff meeting.

- Submit accurate monthly reports for grant reporting and assist in compiling information, materials and

statistics needed for effective program operation.

- Assist with strategic reviews for all Southwest Colorado Programs in conjunction with the Senior Director.

- Work with program management to organize meetings and staff time schedules.

- Assist direct service staff as needed by delivering and collecting documents.

- Maintain client confidentiality and perform job responsibilities in accordance with the Social Work Code

of Ethics.

- Ensures guest voice is incorporated into programmatic evaluation and improvement.

- Attend all meetings when requested both within Volunteers of America and in the community.

- Perform all other duties as assigned.

Competencies

• Models core culture attributes of VOAC that include “AIRS” (Accountability, Integrity, Respect and Service)
• Models and pursues with vigor VOAC’s three strategical critical virtues of HHS (Hungry, Humble, People Smart).
• Demonstrates servant-leadership and models open communication. Commits to providing a nourishing, truthful, approachable, joyful and healthy environment.
• Demonstrates compassion for helping those that are the most vulnerable in our community. Demonstrates knowledge of or a strong willingness to learn about poverty, human service government programs, VOAC solutions and services, homelessness, aging, veterans, at-risk youth and helping those most vulnerable in our society.

Qualifications

• Associates degree with emphasis in administrative related area or equivalent relevant experience required.
• One year of clerical or administrative experience required.
• Experience in all Microsoft Outlook products (Word, Excel, Outlook).

Preferred Qualifications of Position

- Candidates with experience working with homeless population and domestic violence survivors may receive priority.

- Spanish speaking a plus.

Knowledge and Skills

- Excellent interpersonal and organizational skills.

- Experience working with computers, knowledge of Windows environment and experience with databases

- Require own transportation, valid Colorado’s driver’s license and up-to-date insurance

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

- Sitting or standing at a desk for long periods of time in an office environment. Some lifting and carrying of loads up to 30 pounds may occasionally be required. Some driving around town required.

POSITION TYPE

Full-time, 40 hours per week, expected to work four days per week during regular business hours, 8am-5pm, Monday-Friday

Pay Range

$19.00-$21.00

Non-Exempt/Hourly

Location: Southwest Safehouse

BENEFITS (eligibility is based on job type/status)

Vacation Time/Separate Sick Time/

Paid Holidays/Floating Holidays/Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan/403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurance

Life Insurance/Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

Position Will Remain Open Until Filled

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

Veterans are strongly encouraged to apply

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.