- Description / Position Overview
- Business Analyst II - Municipal Court
About the Job: In this role, you will support IT (information technology) implementation and maintenance projects within the Municipal Court by managing project intake, developing project documentation, and working collaboratively with multiple stakeholders to streamline software implementation and maintenance. This role will analyze project metrics to provide insights on performance, highlight trends, and support data-driven decisions.This position is subject to budget required furloughs to be implemented in the 2026 calendar year.
Come explore the possibilities a career with the City of Colorado Springs can offer!
We're an accredited pay equity employer!
Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here: 2026 Salary Schedule
As a Business Analyst II, you will:- Assist with project intake, records management, software maintenance and development, and process documentation.
- Establish and maintain key performance indicators to assess portfolio performance and analyze data to identify trends, risks, and accomplishments, offering insights for strategic improvements.
- Create and maintain process documentation, including knowledge articles, to ensure effective communication of project procedures and expectations.
- Identify project issues and roadblocks, and work collaboratively to develop solutions.
- Provide resource management and support for key components of the project lifecycle.
- Other duties as assigned.
- Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page.
We are looking for candidates who demonstrate:
Knowledge of:
- Project management lifecycle and methodologies.
- Key performance indicators and metrics analysis for portfolio assessment.
- IT service delivery and resource management strategies.
Ability to:- Communicate effectively with stakeholders, translating complex concepts for both technical and non-technical audiences.
- Independently manage assigned tasks and meet deadlines, consulting with supervisors as needed.
- Identify and resolve project issues through data-driven analysis and strategic problem-solving.
- Build effective working relationships with team members, project managers, and IT (information technology) stakeholders.
- Stay current on evolving project management methodologies, especially those related to resource management.
- Minimum Qualifications
- Bachelor’s degree from an accredited college or university with major coursework in business administration, information technology, project management, or a related field.
- Three years of full-time, professional experience in business analysis, project management, or a related field.
We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.- Preferred Qualifications
The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.
- Possess a Project management certification [CAPM (Capital Asset Pricing Model), PMP (Project Management Professional), PPM (Project Portfolio Management), CSM (Certified Scrum Master), etc.]
- Experience with data analysis tools and resource planning within an IT (information technology) project environment.
- Experience with federal, state, and local government operating procedures.
- Additional Information
Please contact Shereen Ross at Shereen.Ross@coloradosprings.gov with any questions about this role.
The background check process for this position includes being fingerprinted. Fingerprints will be used to check the FBI's criminal history records.
Equal Opportunity Employer
The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to be
The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.
Apply to Join Our Team-
Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).
-
Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
-
Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
-
We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page
-
Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.
The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page
You can view the status of your application on the City of Colorado Springs Careers page.To be notified of future career opportunities sign up for job alerts on the Job Alerts page.
-