It’s a great time to join the City of Boulder!

Application Deadline:

May 12, 2026

Compensation Details:

Full Pay Range

16.82 - 21.65

Generally, the hiring range is from the minimum up to 80% of the range.This is a part-time hourly position.

Scheduled Weekly Hours:

19

Benefit Eligibility Group:

Seasonal Traditional

Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.

Job Description Summary:

BOULDER RESERVOIR CASHIER
Under direct supervision, the Recreation Member Service Representative I (Boulder Reservoir Cashier) warmly welcomes visitors to our facility. This person is responsible for all front gate transactions, including point of sale, membership check ins, and assisting with any questions that visitors may have.

RESERVOIR CONCESSIONS
Under direct supervision, Recreation Member Services Representatives I (Cashiers) warmly welcome visitors to our facilities This person is responsible for point-of-sale transactions; inventory tracking, stocking, and replacement; cleaning tasks; and assisting with any program or facility questions that visitors may have.

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides excellent customer service to the patrons of the recreation facilities.

• Interacts with Boulder Reservoir customers by greeting patrons, answering phones, providing information about the facility, services and programs.

• Communicates effectively with facility patrons in person and over the phone to market and promote Boulder Reservoir programs and services, which may include referrals to other staff or facilities.

• Reacts well in stressful and emergency situations and understands role in the facility EAP.

• Operates the Recreation management software, including Point of Sale, Membership/Pass Validation, Facility Reservation and Program Registration. Processes daily admissions fees by cash, check or credit card through our point-of-sale system.

• Tracks patrons, keep tallies of party, picnic, and special event participants accurately.

• Scans membership cards and assists patrons with the purchase of passes, permits and equipment rentals.

• Performs cash handling in accordance with the City and Department policies and internal controls and can accurately balance cash drawer and provide accurate change.

• Performs related duties as required to meet the needs of the city, including cleaning or organizing of space, opening or closing of facility.

• Takes proper safety precautions to prevent accidents.

• Ensures safety of self, others, materials, and equipment.

• Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property.

• Knows and complies with all city and department policies; participating in professional trainings and development; and adhering to attendance and workplace attire policies.

MINIMUM QUALIFICATIONS

• Ability to diplomatically address issues with rule breaking, while implementing excellent customer service skills.

• Ability to accurately and efficiently process high volumes of cash transactions under fast paced entry environment while delivering excellent customer service.

• Ability to establish and maintain effective working relationships with diverse people in an organizational context and excellent interpersonal skills.

• Ability and willingness to work a flexible schedule: including weekend and evening hours.

• Skills in computer competency: can utilize computers and learn new computer programs. Interest, desire, and ability to provide excellent customer service: including customer service in person, and over the phone.

• Have and maintain acceptable background information, including criminal conviction history.

PREFERRED QUALIFICATIONS

• Ability to communicate in the Spanish Language highly preferred.

• Ability to take initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it. Completes work in a timely and consistent manner.

• Ability to demonstrate personal accountability: Handling daily situations with integrity, including processing cash transactions, and counting change.

• Ability to demonstrate helpfulness: Possessing a desire to assist customers, internal and external.

• Knowledge or background in relevant software such as Smartrec by Amiliaand Microsoft Outlook Suite

• Experience working for a public or private recreation facility.

• Prior cash handling experience.

• Experience with two-way radio use to communicate effectively with staff and emergency services as needed.

REQUIRED EDUCATION AND EXPERIENCE

• No education or experience is required for this role.

SUPERVISION

Supervision Received: Program Supervisor

Supervision Exercised: none

WORKING CONDITIONS AND REQUIREMENTS

• Physical and Mental Effort: Moderately active work requiring the ability to lift a maximum of 10 pounds; occasional lifting, bending, squatting and carrying; requires walking, standing, stretching/leaning out window. Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment, handle payments, and operate other office equipment. Sufficient personal mobility and physical reflexes, which permits the employee to work in a public facing facility entry point. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard. Ability to work under stress from demanding timelines, public contact, and changing priorities and conditions

• Work Environment: Works primarily in an indoor environment. Works in a setting subject to continuous interruptions and background noises.

• Machines and Equipment Used: Uses cash register, two-way radio, camera. Also uses standard office equipment including personal computers printers, calculators and copy machines daily.

As part of the City of Boulder’s commitment to a future with equitable access to health, prosperity, and fulfillment that is not limited by a person’s race, ethnicity, age, gender, ability, religion, sexuality, or socioeconomic status, it is the city’s policy to provide equal employment opportunity (EEO) for all individuals. The city does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law or policy.

BOULDER RESERVOIR CASHIER Under direct supervision, the Recreation Member Service Representative I (Boulder Reservoir Cashier) warmly welcomes visitors to our facility. This person is responsible for all front gate transactions, including point of sale, membership check ins, and assisting with any questions that visitors may have. RESERVOIR CONCESSIONS Under direct supervision, Recreation Member Services Representatives I (Cashiers) warmly welcome visitors to our facilities This person is responsible for point-of-sale transactions; inventory tracking, stocking, and replacement; cleaning tasks; and assisting with any program or facility questions that visitors may have. Job Description:BOULDER RESERVOIR CASHIERESSENTIAL DUTIES AND RESPONSIBILITIES Provides excellent customer service to the patrons of the recreation facilities. Interacts with Boulder Reservoir customers by greeting patrons, answering phones, providing information about the facility, services and programs. Communicates effectively with facility patrons in person and over the phone to market and promote Boulder Reservoir programs and services, which may include referrals to other staff or facilities. Reacts well in stressful and emergency situations and understands role in the facility EAP. Operates the Recreation management software, including Point of Sale, Membership/ Pass Validation, Facility Reservation and Program Registration. Processes daily admissions fees by cash, check or credit card through our point-of-sale system. Tracks patrons, keep tallies of party, picnic, and special event participants accurately. Scans membership cards and assists patrons with the purchase of passes, permits and equipment rentals. Performs cash handling in accordance with the City and Department policies and internal controls and can accurately balance cash drawer and provide accurate change. Performs related duties as required to meet the needs of the city, including cleaning or organizing of space, opening or closing of facility. Takes proper safety precautions to prevent accidents. Ensures safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property. Knows and complies with all city and department policies; participating in professional trainings and development; and adhering to attendance and workplace attire policies. MINIMUM QUALIFICATIONS Ability to diplomatically address issues with rule breaking, while implementing excellent customer service skills. Ability to accurately and efficiently process high volumes of cash transactions under fast paced entry environment while delivering excellent customer service. Ability to establish and maintain effective working relationships with diverse people in an organizational context and excellent interpersonal skills. Ability and willingness to work a flexible schedule: including weekend and evening hours. Skills in computer competency: can utilize computers and learn new computer programs. Interest, desire, and ability to provide excellent customer service: including customer service in person, and over the phone. Have and maintain acceptable background information, including criminal conviction history. PREFERRED QUALIFICATIONS - Ability to communicate in the Spanish Language highly preferred. Ability to take initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it. Completes work in a timely and consistent manner. Ability to demonstrate personal accountability: Handling daily situations with integrity, including processing cash transactions, and counting change. Ability to demonstrate helpfulness: Possessing a desire to assist customers, internal and external. Knowledge or background in relevant software such as Smartrec by Amiliaand Microsoft Outlook Suite. Experience working for a public or private recreation facility. Prior cash handling experience. Experience with two-way radio use to communicate effectively with staff and emergency services as needed. REQUIRED EDUCATION AND EXPERIENCE - No education or experience is required for this role. SUPERVISION - Supervision Received: Program Supervisor. Supervision Exercised: none.

search terms: Member Service+Recreation